Privacy Policy

Effective February 2026

Florida Business Leads ("FBL," "we," "us," or "our") operates the website at floridabusinessleads.com. This Privacy Policy describes how we collect, use, and share information when you use our platform and services.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect billing information through our payment processor, Stripe. We do not store your credit card numbers on our servers.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, searches performed, leads browsed, leads unlocked, and features used. This helps us improve the product and deliver a better experience.

Device and Browser Information

We collect standard technical information such as your browser type, operating system, IP address, and referring URL. This data is used for security, analytics, and to ensure the platform works correctly across devices.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your subscription
  • Send you service-related communications (account updates, billing notices, security alerts)
  • Send marketing communications if you have opted in (you can unsubscribe at any time)
  • Monitor and analyze usage patterns to improve the platform
  • Detect, prevent, and address fraud, abuse, or technical issues

3. How We Share Your Information

We do not sell your personal information. We share data only in the following limited circumstances:

  • Payment processing: We use Stripe to process payments. Stripe receives your billing information directly and is governed by its own privacy policy.
  • Service providers: We may share data with trusted vendors who assist us in operating the platform (e.g., hosting, email delivery, analytics), under strict data protection agreements.
  • Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Business transfers: If FBL is acquired or merged, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Cookies

We use cookies to maintain your authenticated session and to remember your preferences. We may also use analytics cookies to understand how visitors interact with our site. You can disable cookies in your browser settings, though this may limit certain functionality.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide you with our services. If you request deletion of your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or accounting purposes.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your account and associated personal data
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected].

7. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), secure password hashing, and regular access reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are designed for business professionals and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a notice on our website. Your continued use of the platform after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

[email protected]